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I was very pleased with the quality of the work undertaken, which was sympathetic both to the volumes needs and to our budget. Richard surveyed the volumes and gave written treatment proposals, with options for different levels of intervention, which were fully discussed before treatment began. Following treatment he also spent time explaining how the volumes had been bound, how papers and bindings had been damaged and repaired in the past, and how this affected his approach to their treatment. So, in addition to the volumes being repaired and protected, I also gained a better understanding of bound volumes and how to look after them, which has been valuable for enhancing collections care across the archive.

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